Shipping
How long does shipping take?
Production takes 1-2 days, shipping takes 9-14 days, for a total fulfillment time of 10-17 days.
Do you ship internationally?
Right now we only ship within the United States. We hope to expand internationally in the future.
How can I track my order?
You'll receive a shipping confirmation email with a tracking number as soon as your order ships.
Returns & Exchanges
What is your return policy?
We accept returns within 30 days of purchase, provided items are unused and in their original packaging.
How do I start a return?
Contact us at crowsupport@gmail.com with your order number and we'll walk you through the process.
Do you offer exchanges?
Yes, exchanges are available for different sizes or colors, subject to availability, within the same 30-day window.
Orders & Payment
What payment methods do you accept?
We accept credit and debit cards, Shop Pay, Google Pay, and PayPal.
Can I change or cancel my order?
If your order hasn't shipped yet, contact us as soon as possible and we'll do our best to accommodate changes or cancellations.
Products
How do I find the right size?
Check out our size guide on each product page for detailed measurements.
Are your products in stock?
Stock levels are shown on each product page. Sign up for restock notifications if an item is sold out.
Contact
How can I reach customer support?
Email us at crowsupport@gmail.com or use the contact form on our site. We aim to respond within 24 hours.